Policies

Payments & recurring billing

Prices and payment terms are displayed at the time of purchase or stated in the applicable service agreement.

Monthly retainer plans and other recurring subscriptions automatically renew according to the billing frequency and terms disclosed at purchase unless canceled in accordance with the applicable plan or service agreement.

Clients are responsible for maintaining a valid payment method.

Additional services, out-of-scope work, or submissions exceeding a client's monthly allowance may require separate approval and payment.

Refunds

Except where otherwise expressly stated or required by law, payments for digital products, subscriptions, and services are non-refundable once purchased or once the applicable service period has begun.

Digital products are generally non-refundable due to their immediately accessible nature.

Digital delivery

Digital resources are delivered electronically after purchase is completed. Purchased guides and downloads are available in your My BYOND account under “My downloads.”

Purchased digital products are licensed for the purchaser's internal business use only unless otherwise expressly stated, and may not be resold, redistributed, or republished without prior written permission.

Cancellation & termination

Clients may cancel recurring services according to the cancellation terms disclosed at purchase and in the applicable service agreement.

Termination or cancellation does not eliminate payment obligations incurred before the effective date of termination.

Related legal pages

These policies are part of our broader legal terms. Please also review our Terms of Service and Privacy Policy.

Questions

Policy questions can be sent to info@byondcredentialing.com or 818-660-5038.